Let Amber Claims Management leave you to what you do best. Whether you are an Insurance Broker, Fleet Manager, Insurance Company, Taxi Company or Solicitors - if your business requires and exceptional level of service from a proactive accident management company, you need to know you are dealing with the right partner.
Our Main goal has always been to limit the stress that our clients experience following an accident and minimise the inconvenience suffered. As our business has grown, we've never lost sight of that commitment to our clients as we continue to put their accident aftercare at the heart of everything we do.
From the first call to ourselves, we make sure we reduce the impact of an accident on our clients day-to-day life. We immediately assign our clients to a claims handler who handles the case from start to finish and only work with carefully selected suppliers to ensure that the highest standards are always maintained.
VISIONS AND VALUES
At amber, we go the extra mile to ensure our service is exceptional, our employees are happy and our community is a better place to live.
To provide a superior accident management service that insurance companies recommend to their clients, clients recommend to their family and friends, fleet managers recommend for their employees and our employees are proud to be a part of.
Our vision serves as the framework for our roadmap and guides every aspect of our business be describing what we need to accomplish in order to continue achieving sustainable, quality growth.
These values are summed up in our 5 Point Client Charter which provides the framework to all of our relationships:
Convenience – Instant availability
The Personal Touch – Dedicated claim ownership
Quality & Integration – A deep understanding of our partners
Commitment – Agreed Service Level Delivery
Consistency – A quantifiable customer experience
Address: Amber House, Green Lane, Old Swan, Liverpool, L13 7GD
Phone: 0333 009 5254
Amber Claims Management is a trading Style of Dynamic Assistance Ltd.