"your customer does not care how much you know until they know how much you care."
No client of ours is the same, but our service is always consistent. Every one of our claims are personally managed by an experienced and friendly operator, ensuring a complete and dedicated service throughout.
There is no passing of customers to different operators at various stages of the process, and you will be provided with direct dial telephone numbers and direct email, coupled with online tracking of your case and regular SMS updates; your piece of mind is our priority.
When an accident is not your fault, Amber Claims Management will provide you with immediate assistance and support and will contact and manage all parties involved in the process including the other driver and the insurance companies.
Whether it is the recovery of uninsured losses, or simply providing the customer with regular guidance and updates, our claims executives have the experience to manage the individual requirements of each case.